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"Technical individual contributors crave a chance to work on challenging projects, use the latest technology, and collaborate with stimulating peers. Managers want opportunities to continue learning, a chance to do new and different things, and recognition from others for attending to both task and people."

Frequently Asked Questions (FAQs)

How important is retaining employees in an uncertain economy?

Very important! Unemployment is still at a 30-year low, and some sectors are still desperate for workers. Companies must not take their eye off the talent game because there still just aren't enough workers to fill the expanding number of jobs, workers attitudes and expectations have permanently shifted, new opportunities still lure key talent, finding a new job has never been easier, the cost of losing talent still negatively affects the bottom line, and still, the only differentiator from the competition is your talent!

So, companies still need to provide learning and growth opportunities. Managers still need to inspire loyalty and communication with their employees. And the work environment still needs to be enjoyable and fun. Good employees will always have options!

How are organizations holding managers accountable for retention?

Unfortunately, managerial accountability for retention is not as prevalent as we would like to see. While some companies are introducing retention bonuses (dollars for managers who do a good job keeping talent!), many are just beginning to consider these ideas.

A few companies who are starting to think about accountability, are requiring that managers reduce turnover rates, and have set goals for these numbers. Some companies are requiring that managers, 1) identify the key talent, 2) develop action strategies for keeping them, 3) then monitoring their implementation of these plans and their retention success!

What are the three top things you can do to retain technical individual contributors, managers, and executives?

Technical individual contributors crave a chance to work on challenging projects, use the latest technology, and collaborate with stimulating peers. Managers want opportunities to continue learning, a chance to do new and different things, and recognition from others for attending to both task and people.

Whenever we have asked an executive who recently decided to leave an organization if there was anything the organization could have done to keep him or her, the answer is always a resounding YES! And, this immediate answer has one common thread - it has to do with new opportunities, with being "heard", with the chance to continue to innovate. When those go . . . so do execs!