Books and Videos

Love 'Em or Lose 'Em: Getting Good People to Stay (Book)

Line managers make the difference! Here are 26 strategies for getting good people to stay!

Beverly Kaye and Sharon Jordan-Evans, nationally known employee-retention experts and co-authors, declare that managers must not only keep their best people, but accept, once and for all, that it's up to them - not senior management or human resources - to do it!

In Love 'Em or Lose 'Em, Second Edition (Berrett-Koehler, April, 2002) Kaye and Jordan-Evans use an exit memo from a composite employee named A.J. to explore the truth behind the dissatisfactions in today's workplace. They provide 26 chapters of A to Z ideas, success stories, and concrete action steps that all managers and supervisors can take every day to help hang on to their stars! Many of the suggestions offered take very little time and even less money!

Order the book from Barnes & Noble.com
Visit the publisher's site: Berrett-Koehler

What's new in this edition:

• Every chapter has been updated, expanded, or revised in some way. New stories and new statistics punctuate the key points throughout.
• The engagement and retention connection is made explicit in this edition. If you don't have a retention challenge in your organization, you can use the A-Z strategies to better engage your employees — to get them excited about their work and producing at their peak.
• The Quick-Start Guide in the back of the book will give busy managers new ways to "dive in" to the book, to get a quick overview of the 26 engagement and retention strategies, and to apply them immediately in innovative ways.

What people are saying about Love 'Em or Lose 'Em:

"The common thread in the Internet and entertainment industries, and for that matter other technology industries as well, is a manic obsession with hiring and retaining talented employees. Although authors Kaye and Jordan-Evans won't hire them for you, they will give you and your managers a workable set of actions and attitudes to retain your rock stars. Kaye and Jordan-Evans demonstrate that retention, like hiring, is totally in your control."
- David Codiga, Senior Vice President, GeoCities, and former Executive Vice President, Universal Studies Recreation Group

"Love 'Em or Lose 'Em: Getting Good People to Stay is a hard hitting, use-it-today insightful guide to cornering your most valuable asset: talent. In this unfortunate era of 'employee as mercenary,' Kaye and Jordan-Evans have given leaders a powerful and practical gift."
- Chip R. Bell, Author, Managers As Mentors

"Kaye and Jordan-Evans teach us how to manage our greatest fear - how to keep our best people inspired and engaged inside your company, not in your competitor's down the street!"
- Bob Rosen, Author, Leading People and The Healthy Company

"Love 'Em or Lose 'Em offers busy managers a fresh viewpoint that clearly links business success to retention of talent. Realistic and practical, it focuses on the #1 business issue of the 21st Century!"
- Richard J. Leider, Founder, the Inventure Group, Author, The Power of Purpose and Repacking Your Bags

"You just have to love Love 'Em. This charming, clever, practical, and user-friendly book is a great desk-side coach for anyone who manages people."
- Rosabeth Moss Kanter, Harvard Business School, author of World Class and Rosabeth Moss Kanter on the Frontiers of Management

"When you have spent years in training and counseling - like these authors - you get a good feel for what people value in their jobs and makes them loyal to their organization. When you add to that experience some solid research and a flair for writing, you come up with a practical guide like Love 'Em or Lose 'Em. Enjoy it and use it!"
- Warren H. Schmidt, Ph.D., Co-Author, A Peacock in the Land of Penguins and Pigeon-Holed in the Land of Penguins.

Love 'Em or Lose 'Em: Getting Good People to Stay (Video)

This is a training tape based on the Wall Street Journal's best seller on retention strategies. Cost is $645.00 each. For more information, contact us.

Now available!

Love It Don't Leave It — Get What You Want Where You Are
From the best selling authors of Love 'Em or Lose 'Em, this new book lays out the essential "how to's" of getting what you want from your job including 26 actions you as an employee can take to make your own job more satisfying INSTEAD OF or BEFORE looking for "greener pastures" elsewhere.

Find out more.

Up is Not the Only Way

The classic guide to designing and implementing an organizational career development program, Up Is Not the Only Way (Davies-Black) shows the human resource practitioner how to forge the vital link between organizational strategic planning and individual career planning and development. Outlining a six-stage career development process, author Beverly Kaye describes how to:

• Prepare a career development program in line with an organization's needs
• Profile an employee's technical, interpersonal, and conceptual skills
• Target suitable career goals within an expanded range of choices
• Help employees develop a strategic action plan
• Provide effective skill acquisition programs
• Develop evaluation procedures that satisfy organizational needs

Valuable for career development practitioners, trainers, human resource professionals, career counselors, organizational development consultants, managers, and executives, Up Is Not the Only Way provides the tools for initiating and promoting career development. It explains how to sustain the momentum once training events are in place, and it provides guidelines for integrating career development programs into larger organizational priorities.

Available from Career Systems International for $28.95 retail (volume discounts offered).

Leading tomorrow's organization ...

• Promoting learning, innovation, creativity, speed, and commitment
• Facing complexity, ambiguity, and the paradoxes of leadership
• Creating value and competitive advantage: new strategies for success
• Coaching and encouraging the next generation of dynamic leaders

Leadership has changed dramatically -- and so have the skills leaders need. In this book, more than 40 of the world's top leadership experts share their insights on every aspect of leadership in the 21st century.

The Many Facets of Leadership brings together new essays on leading change, on building learning organizations and promoting innovation, and on the new constellation of skills required to manage knowledge workers in today's global economy.

The contributors represent a broad cross-section of the world's most respected business thinkers and consultants. They range far and wide, offering novel approches to leading marketing and R&D, new techniques for growing the next generation of leaders, trend-setting crisis management leadership attributes, and new ways to craft organizations with the flexibility they need to compete successfully.

Available from your favorite bookseller, or directly from the publisher, Prentice Hall, for $24.95 retail.

Bringing together a "who's who" of today's most accomplished leaders, Learning Journeys (Davies-Black) reveals what it takes to overcome setbacks and attain success. Through their thirty-seven provocative personal stories, each contributor shares a powerful lesson reflecting key learning moments. The book also includes suggestions for using the stories in training workshops and as tools for mentoring and leading.

Available directly from the publisher, Davies-Black at 800-624-1765, or from Career Systems International for $24.95 retail (volume discounts offered).

Home • Site Map • © Copyright 2003 - 2008 Beverly Kaye, Sharon Jordan-Evans and Career Systems International. All Rights Reserved. Questions? Comments? Use our handy contact form or contact us at: 2300 Stafford Avenue, Suite 500, Scranton, PA 18510 ...or call us at (800) 577-6916.