"The workshop helps managers
identify retention challenges they face and the reasons employees
stay, the
costs of replacing their star performers, and strategic plans for
dealing with their key employees."
Workshops
"What I am doing differently as a result of attending
the workshop:
I had flowers sent to Linda Walsh, James Walsh's wife, in
appreciation for the increased burden on her of taking care
of the household and kids, while James travels primarily to
Bloomington, as the VP of Recovery. His current schedule means
that he will be on the road for 5 consecutive weeks this fall.
James's number one value during the workshop was spending
time with family and friends, yet he had a big red dot on
it. He and I agree that there really isn't anything that can
be done about his travel schedule at present, but hopefully,
this little token of appreciation to his wife will let his
family know how much I appreciate their sacrifice. I wouldn't
have even thought of this, if I hadn't attended the workshop.
To me, this demonstrates the "F" for Family retention
strategy and "R" for Reward strategy."
Love 'Em or Lose 'Em: Building Loyalty and
Commitment in the Workplace
Description:
Retention and engagement continue to be among the top priorities
of most organizations. Managers know that engaged employees
make their jobs easier and are essential to an organization's
long-term success. Winning the loyalty and commitment of talented
employees is a critical managerial responsibility and a key
to survival in the ever-changing world of work.
Managers can greatly influence their employees' level of
engagement and likelihood of staying, physically and mentally.
But often these leaders need tools, training and practice
to get the job done: this workshop provides both.
Career Systems International's Love 'Em or Lose 'Em
workshops, based on the concepts of best-seller Love 'Em
or Lose 'Em: Getting Good People to Stay (by Beverly Kaye
and Sharon Jordan-Evans, Berrett-Koehler, 2002), are designed
to equip managers with the 26 practical strategies they can
use to retain, engage, and encourage the talents of their
people. It is about winning employees' loyalty and commitment.
It is about becoming talent-focused to build an ever-stronger
organization. It's about increasing your customer satisfaction
by building employee satisfaction.
Our
approach is flexible, based on proven content, and is affordable
and easy to implement. You can begin to experience immediate
results. The Love 'Em or Lose 'Em workshops are now available
in a variety of offerings:
Full-day classroom experience, Training of Trainers
available
On-line, using an eight-module, interactive and
action-based format
Healthcare specific, customized to meet the growing
demands in healthcare organizations.
Workshop Objectives
Increase managers' awareness of the importance of engaging
and retaining their employees.
Recognize the costs (hard and soft) of losing talent.
Identify retention and engagement challenges within their
department, organization and at-risk star performers.
Equip managers with the strategies and tools they can
use to become more talent-focused.
Managers will have the tools to build, implement, and
maintain individual retention and engagement plans for all
members on their team, as well as developing a plan for
themselves to address with their manager.
Managers will develop skills and behaviors to hold engagement
conversations and implement specific retention strategies
to retain and engage the members of their team.
The Benefits
Increased employee performance, combined with lower turnover,
results in greater profitability.
Organizations with engaged and productive employees develop
brand recognition as employers of choice.
Customer satisfaction increases when the organizational
culture fosters employee satisfaction.
Emphasizes the roles managers plan in engaging and retaining
talent.
Introduces the skills vital to managing, engaging and
retaining today's diverse workforce.
Enhances communication as managers learn to hold powerful
engagement conversations with employees.
Develop and support a talent mindset that leads to organizational
change - where managers grow talent and the culture embraces
employee and customer satisfaction.
The Modules
Key message #1: Talent in
the Spotlight
Never before have organizations relied so heavily on their
talent for their competitive advantage. You need your best
people to stay, regardless of economic ups and downs. And
by "stay," we mean your employees remain loyal,
committed, and engaged in the work of the organization.
Key Message #2: People Stay for
More Than Pay
What's more important other than money? Pay is but one variable,
and seldom the most important.
Key Message #3: The Buck Stops
Here
Most managers want to do a great job engaging and keeping
their good people - why wouldn't they? But most managers
could improve. Your relationship with employees is key to
their decision about staying or leaving.
Key Message #4: Am I a Talent
Magnet?
If you want to be more effective in retaining and engaging
your employees, you'll need insights and information about
your talented people and about yourself.
Key Message #5: Ask…So You
Don't Have to Guess
Why do we wait to ask important questions until the exit
interview? Managers are often hesitant to ask employees
why they would leave and what might keep them, or they just
aren't sure how to hold an effective engagement/retention
conversation. Managers need to talk to their employees--and
ask the right questions--if they are to know where to focus
and how to start.
Key Message #6: Strategies That
Work
This module provides 26 effective, inexpensive strategies
that managers can use to engage and retain talented employees.
Key Message #7: From Ask to Action:
Making It Happen
The concluding lesson presents the "how-to's"
for designing and implementing a retention-based action
plan for your team and yourself.
The Tools
The Engagement Planner:An action-based planner organized
into sections for each of the seven key messages of retention
and engagement, completed by participants for their employees
and self throughout the workshop.
The Retention-Focused Manager
Survey: A 26-question survey completed by learners
and three peers that assesses how often the manager demonstrates
certain behaviors and the degree to which they feel the
behaviors are important.
The Retention Deficit Disorder:
A 35-field inventory of behaviors used to assess what behaviors
the learner has experienced, what behaviors the learner
had practiced and how often, and the degree to which the
learner thinks the behavior is changeable.
Invest in Your Values:
An assessment instrument that allows participants to select
and prioritize their top seven critical values from a list
of 35, and then determine whether or not their current situation
provides the potential to fully support those values.
The A to Z Assessment Card Activity:
An interactive card sort activity used in the workshop,
along with 12 additional activities to apply on the job.
Why?
Unhappy Employees:
55% of today's workforce are NOT engaged and
19% are actively disengaged
Eight of 10 workers are expected to look for new jobs
as the economy recovers
48% of managers are looking for new jobs or plan to
do so in a recovering economy
Turnover costs can reach upwards to 200% of a worker's
annual salary
Disengaged workers are costing the US economy $300
billion or more per year (11+% of payroll costs)
Changing Demographics
10 million shortage in US workforce predicted by
2010
43% of US civilian labor force eligible to retire
in next decade
58 million job openings projected by US Bureau of
Labor by 2010
Employees Want:
Exciting Work & Challenge
Career Growth, Learning & Development
To work with great people and form great relationships
Supportive management and a great boss
Employees leave bosses, not organizations.
88% of managers believe it is
difficult to attract and retain talent - and even more difficult
to keep them engaged.
And if you want your employees to take action for more job
satisfaction ... explore SatisfACTION
Power, a new employee workshop based on the concepts and
strategies of Love It, Don't Leave It: 26 Ways to Get What
You Want at Work by Beverly Kaye and Sharon Jordan-Evans.
For more information please call Career Systems International
at 800.577.6916 or use our web-based contact
us form.
Our
approach is flexible, based on proven content, and is affordable
and easy to implement. You can begin to experience immediate
results. The Love 'Em or Lose 'Em workshops are now available
in a variety of offerings: